We offer a community-powered support Discord server. While staff may sometimes be available here, it is not an official line of support and as a result we cannot guarantee support through the server.
Please keep in mind our Discord support is primarily community-driven. As such please be patient with whoever helps you. If you are requiring more sensitive or immediate support, try submitting a ticket.
Our community Discord server can be found at this link.
If you have searched our Docs for information to assist with your issue and was unable to get the problem solved, feel free to reach out to us via a ticket!
Click this link to submit a ticket via the Ultra.cc Client Area
Being specific and including all relevant information. This may include:
If you require further assistance, you can open a support ticket here!
Feedback and suggestions regarding this article are welcome on our Discord server